Terms & Conditions
Terms & Conditions for Sirius Sleep Systems, Inc.
Effective Date: November 23, 2024
Welcome to Sirius Sleep Systems, Inc. (“we,” “our,” or “us”). By using our website, placing an order, or interacting with any of our services, you agree to the following Terms & Conditions. Please read them carefully before using our website or purchasing our products. If you do not agree to these terms, please refrain from using our site.
1. General Information
This website is operated by Sirius Sleep Systems, Inc., located at:
13013 Seminole Blvd. Ste 1022, Largo, FL 33778
For questions or concerns, contact us via email at support@dreamseekerpillow.com.
2. Use of the Website
By accessing our website, you agree:
• To use the website only for lawful purposes.
• Not to interfere with or disrupt the website’s functionality.
• To provide accurate and complete information when placing orders or registering on the site.
We reserve the right to refuse service or cancel orders if we suspect fraudulent activity or misuse.
3. Pricing and Product Information
• All prices are listed in USD and are subject to change without notice.
• We strive to ensure product descriptions and prices are accurate, but we do not warrant that all information on the site is error-free.
• In the event of an error, we reserve the right to correct it, including updating or canceling orders placed with incorrect pricing or descriptions.
4. Orders and Payments
• Orders are processed securely through WooCommerce and third-party payment gateways (e.g., PayPal or Stripe).
• Payment must be received in full at the time of purchase.
• We reserve the right to cancel or refuse any order for any reason, including stock availability, suspected fraud, or errors in product information.
5. Shipping Policy
• We offer free standard-rate shipping on all orders within the United States.
• Orders are typically processed within 1-3 business days, but delivery times may vary based on location and shipping carrier.
• Sirius Sleep Systems, Inc. is not responsible for delays caused by carriers or events beyond our control.
6. Returns and Refunds
• We offer a 30-day money-back guarantee on all products.
• To qualify for a refund, the product must be returned in its original condition.
• Customers are responsible for return shipping costs unless the product is defective.
• Refunds will be issued to the original payment method within 7-10 business days of receiving the returned item.
For more details, visit the FAQ section on our About Us page or contact us at support@dreamseekerpillow.com.
7. Product Care and Use
• Our products are designed to provide optimal comfort and durability when cared for properly. Please follow the care instructions provided with each product.
• Allow at least two weeks for the pillow’s fibers to conform to your body’s shape.
Sirius Sleep Systems, Inc. is not responsible for damage caused by improper use or care.
8. Intellectual Property
All content on this website, including but not limited to text, images, logos, and product descriptions, is the intellectual property of Sirius Sleep Systems, Inc. You may not reproduce, distribute, or use any content from this site without our prior written consent.
9. Limitation of Liability
To the fullest extent permitted by law, Sirius Sleep Systems, Inc. will not be held liable for:
• Indirect, incidental, or consequential damages arising from the use of our products or website.
• Errors, omissions, or inaccuracies on the website.
• Delays, interruptions, or loss of service on the website.
Our total liability for any claim is limited to the amount paid for the product giving rise to the claim.
10. Warranties
All products are sold “as is.” While we strive to provide high-quality, durable products, we disclaim all implied warranties, including but not limited to warranties of merchantability and fitness for a particular purpose.
11. Third-Party Links
Our website may include links to third-party websites. Sirius Sleep Systems, Inc. is not responsible for the content, practices, or privacy policies of these external sites. Use these links at your own discretion.
12. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of the State of Florida. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Pinellas County, Florida.
13. Changes to Terms & Conditions
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes will take effect immediately upon posting on this page. The “Effective Date” at the top indicates the latest revision.
14. Contact Us
For questions regarding these Terms & Conditions, please contact us at:
Email: support@dreamseekerpillow.com
Thank you for choosing Sirius Sleep Systems, Inc. and trusting us to improve your sleep quality.