Privacy Policy
Privacy Policy for Sirius Sleep Systems, Inc.
Effective Date: November 23, 2024
Sirius Sleep Systems, Inc. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and use our services, including purchasing products via WooCommerce.
1. Information We Collect
Personal Information:
When you purchase a product or contact us, we may collect personal information, including:
• Name
• Email address
• Billing and shipping address
• Phone number (if provided)
• Payment details (processed securely via third-party payment gateways)
Non-Personal Information:
We may automatically collect certain non-personal information about your visit, such as:
• Your IP address
• Browser type and version
• Pages viewed on our site
• Time spent on the site
This data helps us improve our website’s functionality and user experience.
2. How We Use Your Information
We use your information to:
• Fulfill and process your orders through WooCommerce.
• Respond to your inquiries or provide customer support.
• Send transactional emails, such as order confirmations or shipping updates.
• Improve our website’s performance and customer experience.
• Comply with legal obligations, such as tax and accounting requirements.
We do not sell, trade, or rent your personal information to third parties.
3. Payment Processing
All payment transactions are processed securely via third-party gateways such as PayPal or Stripe. We do not store your credit card or payment details on our servers. For further information, please review the privacy policies of the respective payment gateways used.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to:
• Enhance your browsing experience.
• Keep items in your shopping cart.
• Collect analytics to understand user behavior on the site.
You can disable cookies through your browser settings, though some site features may not function properly.
5. Sharing Your Information
We may share your personal information only in the following circumstances:
• With third-party service providers (e.g., shipping carriers or payment processors) for order fulfillment and processing.
• When required by law, such as responding to legal requests or preventing fraud.
These third parties are obligated to protect your information and use it solely for the intended purpose.
6. Data Security
We implement robust security measures to protect your personal information, including:
• Secure Sockets Layer (SSL) technology for data encryption.
• Restricted access to personal information.
• Regular monitoring for potential vulnerabilities.
However, no online data transmission can be guaranteed as 100% secure. By using our site, you acknowledge this risk.
7. Your Rights
You have the right to:
• Access or request a copy of your personal information.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data, subject to legal obligations.
To exercise your rights, please contact us via email at support@dreamseekerpillow.com.
8. Third-Party Links
Our website may include links to third-party websites (e.g., media articles). We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing any information.
9. Returns and Refunds
For information on our 30-day money-back guarantee and return process, please refer to the FAQ section on our About Us page.
10. Children’s Privacy
Our website and services are not directed at children under the age of 13, and we do not knowingly collect personal information from them.
11. Updates to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, services, or legal requirements. The latest version will always be available on our website, with the “Effective Date” at the top indicating when it was last updated.
12. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, you can contact us at:
Sirius Sleep Systems, Inc.
13013 Seminole Blvd. Ste 1022
Largo, FL 33778
Email: support@dreamseekerpillow.com
We are committed to protecting your privacy and ensuring a safe and secure shopping experience. Thank you for trusting Sirius Sleep Systems, Inc.